Shipping policy
Shipping & Delivery Policy
Thank you for shopping with us! We are committed to delivering your order safely, securely, and as quickly as possible. Please review our standard 7-day shipping policy below.
1. Delivery Timeline
We aim to deliver all domestic orders within 5 to 7 business days from the date your order is placed.
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Processing Time: Orders are verified, packed, and handed over to our courier partners within 1–2 business days.
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Transit Time: Once shipped, delivery typically takes 3–5 business days, depending on your location.
Note: Business days do not include Sundays or National Holidays.
2. Shipping Charges
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Free Shipping: We offer free standard shipping on all orders
3. Order Tracking
The moment your order leaves our warehouse, we will send you a shipping confirmation email and/or SMS containing your Tracking ID and a link to track your package in real-time.
4. Serviceable Locations
We deliver to most pin codes across India. In the rare event that our courier partners do not service your specific location, our customer support team will contact you immediately to find an alternative solution or issue a full refund.
5. Delays & Exceptions
While we do our best to ensure your package arrives within the 7-day window, occasional delays may occur due to factors beyond our control, such as:
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Extreme weather conditions
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Local transport strikes or disruptions
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Festive seasons or high-volume sales periods
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Incorrect or incomplete delivery addresses provided by the customer
If your order is significantly delayed, please reach out to us, and we will escalate the issue with our logistics partner.
6. Damaged or Missing Packages
If your package arrives damaged, or if the tracking status shows "Delivered" but you haven't received it, please notify our customer support team within 48 hours of the delivery timestamp. We will investigate the issue promptly.